The Terms & Conditions:

Check In and Check Out Times
Check In is between 3pm and 9pm and Check Out is by 10am. For Guests who have air, train 
or bus links later in the day luggage can be left and collected at an agreed time.
Please remember to leave your keys on departure. There will be a charge of £12 for any sets of keys lost.

Payment 
We accept payment by cash, cheque and debit cards (Switch/Maestro/Solo/Electron). We also 
accept credit cards (Visa/Mastercard) but add a premium of 2.5% which represents the 
processing cost of the transaction.

Deposits
A deposit of £25 per room  is taken to secure a booking.

Cancellation Policy
Two weeks notice of cancellation is needed for a refund of the deposit. In the event of a no 
show or cancellation of a booking with less than one week's notice, we will expect full 
settlement of the total reservation cost.


The Alexander    16 Ness Bank    Inverness IV2 4SF    T +44 (0)1463 231151    F +44 (0)1463 232220    E info@thealexander.net